Our Gurantee To Our Customers
We know how important your time, security and satisfaction is to you. That's why we guarantee our customers these three things.
Yes, shopping at PassionSpice Maternity and Nursing Wear is safe. Our secure server software encrypts information, ensuring that your purchase transactions stay private and protected. We use Secure Sockets Layer (SSL) technology, considered the gold standard in Internet encryption technology, to protect the security of your credit card information as it is transmitted to us.
Under the Fair Credit Billing Act, your bank or credit card company cannot hold you liable for more than $50 of unauthorized or fraudulent charges on a credit card. Your liability for unauthorized use of a debit card may be higher, but most debit card issuers voluntarily apply the $50 limit to their cards, as well. If your bank does hold you liable for any amount up to $50, PassionSpice Maternity and Nursing Wear will cover the liability imposed on you, up to $50. PassionSpice Maternity and Nursing Wear will cover this amount only if the unauthorized use of your credit card occurred at PassionSpice.com, as determined by your credit card company, and through no fault of your own. You must notify your card provider, in accordance with the agreement you have with the company, if unauthorized use of your credit or debit card does occur.
We realize that many customers ordering online are looking to save time and money. That's why we process all orders within one business day, guaranteed, or your shipping is free.
Complete Satisfaction
Our 100% guarantee ensures that every item you purchase at PassionSpice Maternity and Nursing Wear meets your standards. If you are not satisfied with your purchase, you may return unworn merchandise with all tags attached within 30 days for an exchange or store credit. Store credits will be issued in the form of a PassionSpice gift certificate. Initial shipping fees as well as return and exchange shipping costs are not refundable.
Every item you purchase also comes with a 90 quality guarantee. Should any product develop any defects during the initial 90 days, we will replace the product at no charge. Simply complete our Return / Exchange form, ship the defective product to us and we'll replace the product free of charge. Should the identical product no longer be in stock, we will provide you with a credit to use towards a purchase of another of our products.
You're satisfaction is very important to us, and we want you to contact us with any questions or concerns you might have.
